FAQ

We are open Monday - Friday 7:30 A.M. - 4:00 P.M. in exception for all major holidays.

Yes our website is protected by a 2048 Bit - Certificate, which is recognized as the strongest encryption in the industry.,

Our company headquarters is located in Garrett, Indiana. We consider being located in the Midwest vital to our success supplying material handling products from coast to coast.

That answer is simply no, we do not and never will distribute your private information to any third party. For any additional information on this topic please refer to our Privacy Policy.

We took precautions to assure this will not happen. As of today we maintain an SSL Certificate which ensures 2048 Bit Encryption to keep any predatory hackers from reaching any private information.

Two different ways, you will be able to get a real time shipping quote while in our shopping cart through both UPS and other freight businesses depending on the size of your order and location.  The second way would be for all items other than casters.  We will work up shipping cost and email you back with the shipping costs.  From there you are able to approve and proceed with checking out.

No, pricing will be the same by either method in exception for any bulk pricing discounts you may receive for large orders.

Please call our office and ask for Customer Service. We can be easily reached by calling  (888) 276-3386 or you may email esales@bandcip.com.

We are both a Distributor and a Manufacturer of Casters. With our added assembly ability we can custom-make casters for specific applications adding flexibility for our valued customers. We also have a wide variety of top brands we have access to at low prices to keep you rolling along.

We have a large variety of our products ready for immediate shipping but in some instances, we need additional time to fill your order. In those cases, we will provide an estimated date for your order to be completed.

Yes, we do business on a regular basis with OEM clients. We are able to provide volume discounts for large orders and take pride in fulfilling these orders on time with the highest quality products. If you wish to learn more about this topic please contact our sales department at (888) 276 - 3386 or esales@bandcip.com.

Yes, our store has the capability to allow you to set up a customer account. Doing so will not only save time but could also save you money by signing up for our monthly marketing letter, which on occasion includes money-saving promo codes.